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aVenture is in Alpha: aVenture recently launched early public access to our research product. It's intended to illustrate capabilities and gather feedback from users. While in Alpha, you should expect the research data to be limited and may not yet meet our exacting standards. We've made the decision to temporarily present this information to showcase the product's potential, but you should not yet rely upon it for your investment decisions.
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Kustomer, founded in 2015 and headquartered in New York, is a SaaS CRM platform designed to revolutionize enterprise customer service. Its core mission is to deliver exceptional customer experiences by unifying data from various sources into a single timeline view. This enables businesses to provide seamless service and support across multiple channels. Kustomer's platform is utilized by leading brands such as Ring, Glovo, Glossier, Sweetgreen, Away, Rent the Runway, and UNTUCKit, catering to the diverse needs of contact centers and businesses.
Notable affiliated individuals include its founders and key investors who have supported its growth. Kustomer has achieved significant milestones, including widespread adoption by top-tier brands and recognition for its innovative approach to customer service. The platform's impact is evident in its ability to streamline customer interactions, reduce support costs, and enhance overall customer satisfaction. Through its advanced AI capabilities and comprehensive CRM solutions, Kustomer continues to set new standards in the customer service industry.
Operating Status
Acquired
Ownership Type(s)
Venture Capital, Equity
Main Product(s)
Customer Service, CRM
Technology
AI, Automation
Tags
SaaS
Revenue Type(s)
Recurring
Customer Type(s)
Enterprise
Geographic Exposure
Americas
When was Kustomer founded?
Kustomer was founded in 2015.
Where is Kustomer’s headquarters located?
Kustomer’s headquarters is located in Dublin, IE.
When was Kustomer’s last funding round?
Kustomer’s most recent funding round was for $60M (USD) in May 2023.
How many employees does Kustomer have?
Kustomer has 200 employees as of Feb 4, 2024.
How much has Kustomer raised to-date?
As of July 05, 2023, Kustomer has raised a total of $233.5M (USD) since May 16, 2023.
Add Comparison
Total Raised to Date
$233.5M
USD
Last Update May 16, 2023
Last Deal Details
$60M
USD
May 16, 2023
Series Unknown
Total Employees Over Time
200
As of Feb 2024
Kustomer Address
Dublin,
Republic of Ireland
Source(s): This page includes data and analysis provided by the company, OpenAI, and our research analysts